How does CRUD Review work?

Staff captures the customer experience through a 3-question chat or voice input in the CRUD app. CRUD AI generates an authentic review, copies it to the clipboard, and shows a QR code. The customer scans it, pastes the review into Google Maps, and submits — all in under a minute.

Is the review posted by the real customer?

Yes. The customer posts the review from their own Google account. CRUD only generates the text — the posting is 100% done by the real customer, making every review authentic and compliant with Google's guidelines.

What types of businesses can use CRUD Review?

CRUD works for any service business including restaurants, cafes, salons, gyms, dental clinics, hotels, spas, pet grooming, mechanic garages, clothing outlets, cleaning services, and chiropractors.

How long does setup take?

Setup takes under 6 minutes. You can have your first review live the same day.

Legal

Privacy Policy

Effective Date: February 19, 2026·Last Updated: February 19, 2026

-C-R-U-D- ("we," "us," "our") respects your privacy. This Privacy Policy explains how we collect, use, process, store, and protect information when you access our website (www.crudreview.com) or use our Platform. By using the Platform, you agree to this Policy.

Information We Collect

We collect:

Account & Business Information

Business name, contact name, email, phone number, business location, service/offering details, review platform URLs, and uploaded materials.

Subscription & Billing Information

Name, email, phone number, subscription status, and payment confirmation data from payment processors. We do not store full card or banking details.

QR & Platform Activity

QR scan logs, session timestamps, interaction metadata, and basic usage analytics.

Technical Information

IP address, device/browser metadata, approximate location, cookies, and similar technologies used for security, session management, and analytics.

Generated Interaction Data

Generated outputs are based solely on inputs provided through the Platform and are not derived from scraping third-party review platforms.

We do not use behavioral advertising trackers and we do not sell personal information. The Platform is not intended for individuals under 18 and we do not knowingly collect personal information from minors.

How We Use Information

We use information to:

Provide subscription access, including any applicable promotional or trial access
Authenticate OTP login
Deliver QR workflows and Platform features
Generate editable narrative suggestions
Process billing and payments
Provide customer support
Improve performance and reliability
Prevent fraud, abuse, and misuse
Comply with legal obligations

Legal Bases for Processing (GDPR)

Where applicable, we process personal data based on:

Performance of a contract
Legitimate business interests (security, improvement, fraud prevention)
Compliance with legal obligations
Your consent, where required

Sharing of Information

We may share personal information with service providers only as necessary to operate the Platform, including:

Payment processors
Cloud hosting providers
Communication providers (for OTP and support)
Analytics providers using anonymized or aggregated usage data

These providers are contractually required to protect data. We do not sell or rent personal information.

Data Retention

We retain personal data for the duration of an active subscription and up to 90 days after termination, unless a longer period is required by law or you request earlier deletion. Deletion requests are typically processed within 15 business days.

Security

We use reasonable administrative, technical, and organizational safeguards including SSL encryption, secure hosting, access controls, and monitoring. No system can guarantee absolute security.

End-Customer Data Responsibility

Where businesses collect inputs from their customers using the Platform, the business is responsible for obtaining any required notices and consents. -C-R-U-D- processes such data solely to operate the Platform.

Cookies & Controls

Cookies are used for essential functionality, security, and analytics. You may control cookies through your browser settings; disabling certain cookies may affect Platform functionality. See our Cookie Policy for details.

International Data Transfers

Your information may be processed in jurisdictions where our service providers operate, which may have data protection laws different from your local jurisdiction.

Your Rights

Depending on your location, you may have the right to:

Access your personal data
Request correction or deletion
Object to or restrict processing
Request data portability
Withdraw consent where applicable

California residents may request information about categories of data collected and deletion of personal information. We will not discriminate against you for exercising your privacy rights. Requests may be submitted to: team.crudreview@crudreview.com

Third-Party Platforms

We may redirect users to third-party review platforms. Their privacy practices are governed by their own policies.

Updates

We may update this Policy from time to time. Continued use of the Platform constitutes acceptance of the updated Policy.

Contact

Questions or concerns about privacy: team.crudreview@crudreview.com

Questions or concerns?

team.crudreview@crudreview.com

Effective Date: February 19, 2026·Last Updated: February 19, 2026