Terms of Service

You must be at least 18 years old and have the legal authority to enter into these Terms on behalf of your business. By enrolling, you represent that:

• All registration information you provide is accurate and current
• You will maintain the security of your account credentials
• You will promptly notify us of any unauthorized access to your account
• You are responsible for all activity that occurs under your account

Free Trial: We offer a 6-day free trial. Payment details are required at enrollment to start the trial. You may cancel at any time before the trial ends to avoid being charged. After the trial, your subscription will automatically activate at the then-current monthly rate.

Subscription: Monthly subscriptions provide unlimited review generation during the billing period. Subscriptions automatically renew monthly unless cancelled before the renewal date. You may cancel at any time through your Account Dashboard.

Billing: We use third-party payment processors. By providing payment details, you authorise us to charge your payment method for all applicable fees. All fees are exclusive of applicable taxes.

Refunds: Subscription fees are non-refundable except where required by applicable law or at our sole discretion.

The Platform is licensed, not sold. You may use it solely to:

• Facilitate genuine customer review experiences at your business
• Generate AI-assisted review text based on real customer interactions
• Display QR codes to customers for voluntary review posting
• Access analytics and insights about your review performance

You must not use the Platform to:

• Post, submit, or facilitate fake, fraudulent, or incentivized reviews
• Manipulate Google ratings or any third-party review platform in violation of their policies
• Use generated content for any purpose other than facilitating authentic customer reviews
• Reverse-engineer, decompile, or attempt to extract source code from the Platform
• Resell, sublicense, or commercially exploit the Platform without our written permission
• Circumvent any security or access control mechanisms
• Violate any applicable local, national, or international law or regulation

Authenticity: The Platform generates suggested review text based on staff-provided inputs about real customer experiences. All reviews are posted voluntarily by customers from their own Google accounts. We do not post reviews on behalf of customers.

Third-Party Compliance: You are solely responsible for ensuring your use of the Platform complies with the terms and policies of Google Maps, Google Business Profile, and any other third-party platforms to which reviews may be posted. We do not guarantee that reviews posted via the Platform will be accepted, published, or retained by third-party platforms, as moderation decisions are controlled entirely by those platforms.

Customer Consent: You are responsible for ensuring customers understand they are voluntarily choosing to post a review and that the suggested text is AI-generated based on their experience as described to your staff.

The Platform, including its design, code, trademarks, and branding, is owned by Datadrone Inc and protected by applicable intellectual property laws. Generated Content created from your inputs is licensed to you for use solely in connection with legitimate customer review posting. We retain all rights to the underlying models, templates, and systems used to generate content.

The Platform is provided "as is" and "as available" without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Platform will be uninterrupted, error-free, or that generated content will meet any particular standard or be accepted by any third-party platform.

To the maximum extent permitted by applicable law, Datadrone Inc and its officers, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Platform, including loss of profits, data, or business opportunities, even if advised of the possibility of such damages. Our total aggregate liability shall not exceed the amount paid by you in the twelve (12) months preceding the claim.

You agree to indemnify, defend, and hold harmless Datadrone Inc and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of the Platform, your violation of these Terms, or your violation of any third-party rights or platform policies.

We may suspend or terminate your access to the Platform immediately and without notice if you breach these Terms, fail to pay applicable fees, or if we determine in our sole discretion that continued access poses a risk to the Platform or other users. You may terminate your account at any time through your Account Dashboard. Upon termination, your right to use the Platform ceases immediately.

These Terms are governed by and construed in accordance with the laws of India. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in India. If you are using the Platform from outside India, you are responsible for compliance with local laws.

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on the Platform with a revised "Last Updated" date. Your continued use of the Platform after any changes constitutes your acceptance of the new Terms.

Questions about these Terms? team.crudreview@crudreview.com